Privacy policy.

Last updated: October 23, 2025

Welcome to Chaos Club Beauty (“we”, “our”, “us”), a subsidiary brand of Brand Hatchers Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website: www.chaosclubbeauty.com (the “Site”).

1. Who We Are

Chaos Club Beauty is a UK-based beauty brand that provides information about our products and brand activities.

Contact details:
📍 United Kingdom
📧 hi@chaosclubbeauty.com
Or visit our Contact page

We are the “data controller” responsible for your personal information under the UK General Data Protection Regulation (“UK GDPR”).

2. Information We Collect

We may collect and process the following types of personal data when you use our Site:

Information you provide directly

  • When you contact us via email or our contact form, we may collect your name, email address, and any other information you include in your message.

Information collected automatically

  • When you visit our Site, we automatically collect certain information using Google Analytics, including:

    • IP address (in anonymised form)

    • Browser type and version

    • Device type and operating system

    • Pages visited and time spent on each page

    • Referring website

We do not collect or process any sensitive personal data (such as health information or payment details).

3. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries sent via our contact page or email

  • Monitor and improve our website’s performance and user experience

  • Maintain the security and functionality of our Site

  • Comply with legal or regulatory obligations

We do not use your data for direct marketing unless you have expressly opted in.

4. Legal Bases for Processing

We rely on the following lawful bases under the UK GDPR:

  • Legitimate Interests: To operate, maintain, and improve our Site.

  • Consent: When you submit your personal details through our contact form or accept cookies.

  • Legal Obligation: To comply with UK laws and regulations.

5. Cookies and Analytics

Our Site uses cookies to enhance your browsing experience and to collect usage data via Google Analytics.

  • Google Analytics uses cookies to help us understand how visitors use the Site.

  • All data is anonymised and does not identify individual users.

  • You can control or delete cookies through your browser settings.

For more information on Google’s privacy practices, visit Google Privacy & Terms.

6. Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share data only with:

  • Service providers (e.g., Google Analytics) to analyse site performance

  • Legal authorities when required by law

All third parties we work with are required to keep your data secure and to process it in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy.

  • Contact form and email correspondence: retained for up to 12 months unless ongoing communication requires otherwise.

  • Analytics data: retained for up to 26 months by Google Analytics (in anonymised form).

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request erasure of your data (“right to be forgotten”)

  • Object to or restrict processing of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us at hi@chaosclubbeauty.com.

9. Security of Your Information

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
However, please note that the transmission of information over the internet is not completely secure.

10. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The latest version will always be posted on this page with the updated date at the top.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hi@chaosclubbeauty.com.

Brand Hatchers Ltd
Quest House, St Mellons Business Park
Cardiff
CF3 0EY
United Kingdom